


Richard E. Hoekstra, DVM
Mobile Services FAQ
What if my pet is having an emergency?
In the event that your pet needs emergency care, we recommend the following hospitals:
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Gulf Coast Veterinary Specialists NASA Parkway
20610 Gulf Fwy, Webster TX 77598
346-788-4103
https://www.gcvs.com/locations/nasa-parkway
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Pearland 288 Animal Emergency Clinic of Silverlake
10100 Broadway St, Suite 102 Pearland, TX 77584
713-482-4592
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VCA Animal Emergency Hospital Southeast Calder Road
1108 Gulf Fwy S, Suite 280, League City, TX 77573
281-332-1678
For non-emergency after-hours care:
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UrgentVet
931 W Bay Area Blvd, Webster, TX 77598
806-810-8100
https://urgentvet.com/location/clear-lake-webster-tx/
If your pet is seen at an Urgent Care or Emergency facility, please have records sent to us to follow-up and provide continuity of care.
Is there a house-call fee?
No! Animal House Veterinary Services provides care for your pet without a house-call fee.
How much are exams?
Each pet receives a comprehensive exam for $99.00.
Do I have to have a doctor’s appointment for nail trims and anal gland expressions?
No, many of these services can be completed at a tech appointment during our parked hours on Mondays, Wednesdays, and Fridays.
Can I refill my pet’s prescriptions during the time of my appointment?
Yes! If you need a medication refill, we ask that you make this request when scheduling the appointment. While we have medications in our mobile unit, the bulk of our pharmacy does not travel with us.
How do I refill my pet’s prescriptions?
You can request a refill by phone or email. All prescriptions are reviewed and verified within 48 hours. You will be notified when your prescription is ready for pick up at our parked location. You may also elect to fill your pet's prescription through our online pharmacy. If you prefer Chewy, other online pharmacies, or written scripts, we can accommodate this in most instances.
What areas do you service?
We provide care in League City and the surrounding areas. If you are out of our zones, you can find us at our parked location on Mondays, Wednesdays, and Fridays from 9:00 AM to 4:30 PM. See our Mobile Schedule for further details about our parked location each week.
How do mobile appointments work?
Once you have an appointment, we will call you when we are on our way. The mobile unit will park as close as possible to your location and call you on arrival. For safety purposes, we ask that you bring your pet to us either on a leash or in a carrier. Please knock prior to entering.
What if I live in an apartment complex?
That’s totally fine! We will park as close to your location as possible, or you have the option to come to us at our fixed location.
What payment methods do you accept?
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Visa, MasterCard, American Express, Discover
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CareCredit (veterinary financing)
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Pet health insurance plans
Insurance can help reduce the cost of veterinary care. While we don’t endorse a specific provider, we can assist with claims. Please let our staff know your provider so we can provide the best service.

