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Mobile Services FAQ

Mobile Services FAQ

What if my pet is having an emergency?

In the event that your pet needs emergency care, we recommend the following hospitals:

  • Gulf Coast Veterinary Specialists NASA Parkway

20610 Gulf Fwy, Webster TX 77598

346-788-4103

https://www.gcvs.com/locations/nasa-parkway

  • Pearland 288 Animal Emergency Clinic of Silverlake

10100 Broadway St, Suite 102 Pearland, TX 77584

713-482-4592

  • VCA Animal Emergency Hospital Southeast Calder Road

1108 Gulf Fwy S, Suite 280, League City, TX 77573

281-332-1678

 

For non-emergency after-hours care:

  • UrgentVet

931 W Bay Area Blvd, Webster, TX 77598

806-810-8100

https://urgentvet.com/location/clear-lake-webster-tx/

 

If your pet is seen at an urgent care or emergency facility, please have records sent to us to follow-up and provide continuity of care.

 

Is there a house-call fee for annual, semi-annual, or sick pet exams?

No! Animal House Veterinary Services provides care for your pet without a house-call fee.

 

How much are exams?

Each pet receives a comprehensive exam for $99.

 

Do you offer services that don't require a doctor's exam, such as nail trims and anal gland expressions?

Yes! Our mobile tech appointment fee is $85 in addition to the service charge.  

 

Can I refill my pet’s prescriptions during the time of my appointment?

Yes! If you need a medication refill, we ask that you make this request when scheduling the appointment. While we have medications in our mobile unit, the bulk of our pharmacy does not travel with us.

 

How do I refill my pet’s prescriptions?

You can request a refill by phone or email. We ask that you allow 48 hours for your pet's prescription to be verified and filled. You will be contacted when your pet's medication is ready for delivery and to collect payment. Special orders that are filled via compounding pharmacy may take 2 to 3 business days to arrive. You may also elect to fill your pet's prescription through our online pharmacy. If you prefer Chewy, other online pharmacies, or written scripts, we can accommodate this in most instances. 

 

What areas do you service?

We provide care in League City and the surrounding areas including Kemah, Dickinson, Santa Fe, and Bacliff. 

 

How do mobile appointments work?

The mobile unit will park as close as possible to your location and call you on arrival. For safety purposes, we ask that you bring your pet to us either on a leash or in a carrier. Please knock prior to entering. In the event our arrival is delayed, we will contact you with an estimated time of arrival.

 

What if I live in an apartment complex?

Our mobile unit is capable of entering most apartment complexes. We will park as close to your building as possible.

 

What payment methods do you accept?

  • Visa, MasterCard, American Express, Discover

  • CareCredit (veterinary financing)

  • Pet health insurance plans

Insurance can help reduce the cost of veterinary care. While we don’t endorse a specific provider, we can assist with claims. Please let our staff know your provider so we can provide the best service.

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